We ship nationwide | Free standard shipping on all orders | 20% OFF at checkout

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I need some answers

If you can't find your answers below, please email us at info@petmyart.com

Can I get a proof?
Of course. You will receive a color proof within 3-5 business days of placing your order. Sign off on the proof and we will then send your PetMyArt portrait into production.

How long does it take to get my PetMyArt portrait in the mail?
Upon your approval, you will receive your custom PetMyArt portrait within 2 weeks. Need it shipped faster, contact us and we can talk about accommodating you.

I really don't like the proof you sent?
We understand your pet is your best friend and you want the best possible portrait of your furry friend. We will change your portrait as many times until you are completely happy with it. If you are still unhappy with the portrait we will return your money back 100% Guaranteed.

What is your shipping policy?
Your PetMyArt ships for free. We ship anywhere within the USA using FedEx or UPS. You will receive a tracking number for your PetMyArt portrait. Please visit either www.fedex.com or www.ups.com and track your package. Of course you can email us and we will be happy to help.

I still have questions, what now?
We are here to help you. Email us, or send us a message via our social media pages. @petmyart or email us at info@petmyart.com